Untie Rope
Terms of Use
Effective October 5, 2026
In short:
- The game is licensed to you for personal, non-commercial play.
- Coins are virtual. They have no cash value and can't be exchanged or transferred.
- Purchases go through Apple, and Apple handles refunds.
- Video ads are optional. Watch one to the end to get its reward.
- Please play fair and don't misuse the game.
- Need help? Open Settings → Help & Support in the game to chat with us.
These terms (“Terms”) apply to the Untie Rope game (“the game”) made by Axinode Apps S.L., a company registered in Spain (“we”, “us”). By downloading or playing the game you agree to them. If you don't agree, please don't use the game. Our Privacy Policy explains how we handle information.
1. Your licence
We give you a personal, limited, non-exclusive, non-transferable, revocable licence to download and play the game on Apple devices you own or control, as allowed by Apple's Usage Rules in the App Store Terms of Service. The game is licensed, not sold. We and our licensors keep all rights, title and interest in the game, including its levels, artwork, music, sound and code.
2. What you may not do
- Copy, modify, sell, rent or distribute the game, or any part of it.
- Reverse engineer, decompile or try to extract its source code, except where the law allows it.
- Use cheats, exploits, automation or modified versions of the game, or interfere with its services.
- Use the game in any unlawful way.
3. Coins and in-app purchases
- The game uses a virtual currency, coins. You earn coins by playing and can buy coin packs with real money.
- Coins have no real-world value. They are a limited licence to use features in the game, such as extra moves and scissors cuts. They are not your property and can't be exchanged for money, sold, or transferred to another person or device.
- Coins are stored on your device. If you delete the game or lose or replace your device, your coins and progress may be lost, and we can't restore them.
- Purchases are made through Apple and are subject to Apple's terms. Except where the law requires otherwise, purchases are final. Refund requests go to Apple at reportaproblem.apple.com.
- We may change how coins are earned, what they unlock and what they cost, as part of running and balancing the game.
4. Ads
The game may offer optional video ads in exchange for a reward. You get the reward only after the ad has played as required. If an ad is closed early, fails to load or isn't available, no reward is given. Ads are provided by third parties, and we are not responsible for their content or for products or sites they link to. Ads may not be available in every country or at every moment. How ad data is handled is explained in the Privacy Policy.
5. Updates and availability
We may update, change or stop offering the game or any feature at any time. Some updates may be needed to keep playing. We don't promise the game will always be available or free of errors.
6. Disclaimer
To the extent the law allows, the game is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement.
7. Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for loss of data, progress or virtual items. Our total liability for any claim relating to the game is limited to the amount you paid for the game and in-app purchases in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law, or your rights as a consumer under mandatory law where you live.
8. Ending your licence
Your licence ends automatically if you break these Terms. You can end it at any time by deleting the game. Sections 3, 6, 7, 10, 11 and 13 continue to apply after it ends.
9. Changes to these Terms
We may update these Terms. We will change the date above, and the updated Terms apply once posted. If you keep playing after an update, you accept the new Terms.
10. Governing law
These Terms are governed by the laws of Spain. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts there. EU consumers can also use the European Commission's online dispute resolution platform.
11. Apple
These Terms are between you and Axinode Apps S.L., not Apple. Apple is not responsible for the game or its content. Apple has no obligation to provide maintenance or support for the game. If the game fails to meet any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the game. To the extent the law allows, Apple has no other warranty obligation for the game. Apple is not responsible for any claims relating to the game, including product liability claims, claims that it fails to meet legal or regulatory requirements, and consumer protection claims. Apple is not responsible for investigating or defending a claim that the game infringes someone else's intellectual property. You confirm that you are not located in a country subject to a U.S. Government embargo, and that you are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
12. Support
You can get help in the game: Settings → Help & Support opens a chat with our team, and our replies appear there, usually within a day. Support is offered in good faith and isn't guaranteed to resolve every issue. Please keep messages respectful; we may stop replying to abusive or spam messages. What the chat sends to us is explained in the Privacy Policy. More help is on the support page.
13. Contact
Questions, complaints or claims about the game: Settings → Help & Support in the game, or hello@axinodeapps.com