Boat Escape!

Privacy Policy

Effective October 13, 2026

This policy explains what information the Boat Escape! game (“the game”) uses, why, and the choices you have. The game is made by Axinode Apps S.L., a company registered in Spain (“we”, “us”), which is responsible for (the controller of) the information described here.

Information stored on your device

The game keeps your level progress, your coins, which tutorials and new-feature screens you have seen, and your settings (sound, vibration) on your device. This stays on your device and is not sent to us. Deleting the game deletes it.

Analytics we collect

We use GameAnalytics to understand how the game is played and how well it runs, so we can fix problems and make levels fairer. It receives:

• Gameplay events: levels started, completed or failed, hearts left, taps and wrong taps, hints used, time spent on a level, restarts, continuing after running out of hearts, and the kind of level (narrow canals, wide canals or harbor).
• Coins and purchases: coins earned and spent (and on what, such as a hint), coin shop visits, and coin packs bought: which pack, its price and currency. We do not receive your payment details.
• Settings changes: turning sound or vibration on or off, and use of the Help & Support, Restore Purchases and Privacy Policy buttons.
• Performance and stability: frame rate, memory use and error reports.
• Device information: device model, operating system version, app version, language and approximate country.
• Session information: when and how long you play.

These events are linked to a random identifier created for this app on your device (and, on iPhone and iPad, Apple's identifier for vendor). They are not linked to your name, email or Apple or Google account, and GameAnalytics does not use your device's advertising identifier. GameAnalytics processes the data on our behalf; see the GameAnalytics privacy policy.

Advertising

The game shows ads only when you choose to: you can watch a short video for a free hint, three more hearts or double coins. These ads are served by Google AdMob, which receives:

• Device and advertising identifiers: your device's advertising identifier (IDFA on iPhone and iPad, only if you allow tracking; the Android advertising ID on Android) and app-specific identifiers.
• Device and app information: device model, operating system, app version, language, IP address and the approximate location derived from it.
• Ad interactions: which ads were shown, watched or tapped, and diagnostic data about ad performance.

Google uses this to show ads, measure them, prevent fraud and, if you agree, personalize them. Google processes it under its own privacy policy.

Your choices:

• On iPhone and iPad, the game asks “Allow to track?” before ads load. If you choose Ask App Not to Track, your advertising identifier is not shared and ads are not based on your activity in other apps. You can change this any time in Settings → Privacy & Security → Tracking.
• In the EEA, the UK and Switzerland, Google's consent form asks whether ads may be personalized and how your data may be used. You can change your answer any time in the game: Settings → Ad privacy.
• On Android, you can reset or delete your advertising ID in your device's Settings → Privacy → Ads.
• You never have to watch an ad: every reward can also be bought with coins, or skipped.

Purchases

The game sells coin packs through Apple's App Store and Google Play. Apple or Google processes the payment under its own privacy policy (Apple, Google); we only receive confirmation that a purchase was made (with the pack, price and currency), so the game can add your coins. Settings → Restore Purchases asks the App Store or Google Play to restore anything you bought earlier with your Apple or Google account.

Help & Support

Settings → Help & Support opens a chat with our team. Nothing is sent until you write to us. When you do, we receive:

• Your messages and our replies.
• Your game state: your level, coins, hearts, boats left, the kind of level and your sound and vibration settings, plus your last few game events (for example “started level 28” or “used a hint”), so we can see what happened.
• Device information: device model, operating system version, app version and language.
• A random support identifier created for this app on your device, so your messages and our replies stay together. It is not linked to your name, email or Apple or Google account.

If you tell us the game isn't fun yet, we may ask a few short questions about why. Your answers are sent with the same game state, device information and support identifier.

The chat and the survey are run by PostHog, which stores them on our behalf. Please don't share personal details you don't need to.

Why we use this information

• To run the game and keep your progress.
• To find and fix crashes, slow performance and levels that are too hard or too easy.
• To understand which features people use, so we can improve the game.
• To answer you when you write to us in Help & Support.
• To show the ads you choose to watch and give you their reward.

Where the GDPR applies, we rely on our legitimate interest in running and improving the game, and on your consent for personalized ads and for storing or reading advertising identifiers on your device (you can withdraw it any time in Settings → Ad privacy). Non-personalized ads rely on our legitimate interest in funding the game. GameAnalytics, PostHog and Google may process data outside the European Economic Area; where they do, the transfer is protected by safeguards such as the European Commission's Standard Contractual Clauses.

How long we keep it

Analytics data is kept only as long as it is useful for these purposes, and no longer than GameAnalytics' retention period. Support conversations are kept while they are useful for helping you and improving the game; ask us and we will delete yours. Data on your device stays until you delete the game.

Your choices and rights

• You can change your ad choices any time: Settings → Ad privacy in the game (EEA, UK, Switzerland), Settings → Privacy & Security → Tracking on iPhone and iPad, or your Android device's ad settings.
• Deleting the game removes the data on your device and resets its random identifier, so new analytics events cannot be linked to the old ones.
• Depending on where you live (for example the EU, UK or California), you may have the right to access, correct or delete your data, or to object to its use. Email hello@axinodeapps.com. Because we do not know who you are, we may ask for details that help us find your data.
• You can also complain to your local data protection authority. In Spain, that is the Agencia Española de Protección de Datos.

We do not sell your personal information for money. When you allow personalized ads, Google receives your advertising identifier and ad interactions as described above; under some laws (for example California's) this may count as “sharing” for advertising. You can stop it by asking the app not to track, declining personalized ads in Settings → Ad privacy, or turning off personalized ads in your device settings.

Children

The game is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has used the game and data about them was collected, contact us and we will delete what we can.

Security

Data sent to GameAnalytics, PostHog and Google travels over encrypted connections. No method of storage or transfer is perfectly secure, but we take reasonable steps to protect it.

Changes to this policy

We may update this policy as the game changes. We will change the date above, and for important changes we will let you know in the game or on this page.

Contact

Axinode Apps S.L. (Spain). By email: hello@axinodeapps.com